Employee satisfaction is not a cost, It’s an Investment March 30, 2023 What is employee satisfaction Employee satisfaction can be described as employee happiness and pleasure with their work and work surroundings which are referred to as total employee satisfaction. It measures how satisfied and motivated workers are with their jobs and how well their employer meets their expectations. According to Bhatti & Qureshi, “Employee satisfaction is a measure of how happy workers are with their job and working environment. It is sure that there may be many factors affecting organizational effectiveness and one of them is employee satisfaction. Effective organizations should have a culture that encourages the employee satisfaction.” “Employees are more loyal and productive when they are satisfied” (Hunter & Tietyen, 1997) How is employee satisfaction impact on Business There is a positive relationship between Employee satisfaction and business opera...